Legal & Compliance

Terms of Service

1. Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.

2. Eligibility Requirements

To use our services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be located in a jurisdiction where our services are prohibited
• Complete our Know Your Customer (KYC) verification process
• Comply with all applicable local, state, national, and international laws

3. Account Registration and Security

3.1 Account Creation

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are solely responsible for:

• Maintaining the security of your account and password
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Enabling two-factor authentication when available

4. Investment Services

4.1 Investment Plans

We offer various investment plans with different risk profiles, return expectations, and lock-in periods. All investments are subject to market risks, and past performance does not guarantee future results.

4.2 Investment Terms

• Minimum investment amounts vary by plan
• Lock-in periods apply as specified in each plan
• Returns are estimates and not guaranteed
• Withdrawal requests are subject to approval and processing times

5. Fees and Charges

We may charge fees for certain services, including but not limited to:

• Deposit fees (where applicable)
• Withdrawal fees
• Inactivity fees after 12 months of dormancy
• Administrative fees for special requests

All applicable fees will be clearly disclosed before you complete any transaction.

6. Deposits and Withdrawals

6.1 Deposits

All deposits must be made from accounts in your own name. We reserve the right to reject deposits that do not meet our verification requirements.

6.2 Withdrawals

Withdrawal requests are processed according to our internal procedures and may take 3-7 business days. Withdrawals are subject to verification and AML checks.

7. Prohibited Activities

You agree not to:

• Use the services for any illegal purposes or money laundering
• Manipulate or attempt to manipulate markets or prices
• Create multiple accounts to circumvent limits
• Use automated systems or bots without authorization
• Reverse engineer, decompile, or disassemble our platform
• Engage in fraudulent activities or misrepresent information

8. Intellectual Property

All content, trademarks, logos, and intellectual property on our platform are owned by or licensed to AEGIS Global Capital. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, AEGIS Global Capital shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Market volatility or investment losses
• Service interruptions or technical failures
• Actions of third-party service providers

10. Indemnification

You agree to indemnify and hold harmless AEGIS Global Capital, its affiliates, and their respective officers, directors, and employees from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Suspected fraudulent activity
• Failure to complete KYC verification
• Request by regulatory authorities

12. Modifications to Terms

We may modify these Terms at any time. Continued use of our services after modifications constitutes acceptance of the revised Terms. We will notify you of material changes via email or platform notification.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where AEGIS Global Capital is registered. Any disputes shall be resolved through binding arbitration in accordance with international arbitration rules.

Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect the following types of personal information:

• Identity Information: Full name, date of birth, nationality, government-issued ID
• Contact Information: Email address, phone number, residential address
• Financial Information: Bank account details, payment methods, transaction history
• Verification Documents: Government ID, proof of address, selfie verification
• Investment Data: Portfolio holdings, trading history, investment preferences

1.2 Automatically Collected Information

• IP addresses and device information
• Browser type and operating system
• Login times and session duration
• Cookies and similar tracking technologies
• Platform usage patterns and navigation behavior

2. How We Use Your Information

We use your personal information for the following purposes:

• Account Management: Creating and maintaining your account
• Identity Verification: Complying with KYC and AML regulations
• Service Delivery: Processing transactions and providing investment services
• Communication: Sending important updates, notifications, and marketing materials
• Security: Detecting and preventing fraud, unauthorized access, and illegal activities
• Legal Compliance: Meeting regulatory requirements and responding to legal requests
• Service Improvement: Analyzing usage patterns to enhance our platform

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in:

• Payment processing and banking services
• Identity verification and KYC compliance
• Cloud storage and hosting services
• Customer support and communication tools
• Analytics and performance monitoring

3.2 Legal Requirements

We may disclose your information when required by law, regulation, or legal process, including:

• Compliance with court orders or subpoenas
• Responding to government or regulatory requests
• Preventing fraud or illegal activity
• Protecting our legal rights and property

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL encryption for data transmission
• Encrypted database storage
• Multi-factor authentication options
• Regular security audits and penetration testing
• Restricted employee access on a need-to-know basis
• 24/7 security monitoring and threat detection

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory obligations (typically 7 years)
• Resolve disputes and enforce agreements
• Maintain business records and audit trails

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent for marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Maintain session security
• Analyze platform performance
• Personalize content and advertisements

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Data protection agreements
• Compliance with GDPR, CCPA, and other privacy regulations

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.

Risk Disclosure Statement

1. General Investment Risks

All investments carry inherent risks, including but not limited to:

• Market Risk: Asset values can fluctuate significantly due to market conditions
• Liquidity Risk: You may not be able to sell assets quickly or at desired prices
• Volatility Risk: Digital assets are known for extreme price volatility
• Loss of Capital: You may lose some or all of your invested capital
• Leverage Risk: Using leverage can amplify both gains and losses

2. Cryptocurrency-Specific Risks

2.1 Price Volatility

Cryptocurrency markets experience extreme volatility. Prices can fluctuate by 10-50% or more in a single day. This volatility can result in significant gains or devastating losses within short timeframes.

2.2 Regulatory Risk

Cryptocurrency regulation is evolving and varies by jurisdiction. Regulatory changes can significantly impact:

• Asset valuations and market accessibility
• Legal status of certain cryptocurrencies
• Tax treatment and reporting requirements
• Platform operations and service availability

2.3 Technology Risks

• Cybersecurity: Risk of hacking, theft, or unauthorized access
• Technical Failures: Platform downtime or system malfunctions
• Blockchain Issues: Network congestion, forks, or protocol changes
• Smart Contract Risks: Bugs or vulnerabilities in automated contracts

2.4 Irreversible Transactions

Cryptocurrency transactions are generally irreversible. Once confirmed, transactions cannot be canceled or reversed, even in cases of error or fraud.

3. Platform-Specific Risks

3.1 Operational Risks

• Service interruptions or maintenance periods
• Delays in processing deposits or withdrawals
• Changes to platform features or investment plans
• Potential platform insolvency or business failure

3.2 Counterparty Risk

You are exposed to the risk that AEGIS Global Capital or our service providers may fail to meet their obligations, which could result in financial loss.

4. Investment Plan Risks

4.1 Returns Not Guaranteed

Estimated returns are projections based on historical performance and market analysis. Actual returns may be significantly lower or negative. Past performance does not guarantee future results.

4.2 Lock-in Periods

Investment plans may have lock-in periods during which you cannot access your funds. Early withdrawal may result in penalties or loss of returns.

4.3 Strategy Changes

We reserve the right to modify investment strategies in response to market conditions, which may impact returns and risk profiles.

5. Geographic and Legal Risks

• Services may not be available in all jurisdictions
• Cross-border transactions may be subject to additional regulations
• Tax implications vary by jurisdiction and investor status
• Legal status of digital assets differs across countries

6. Third-Party Risks

We rely on third-party service providers for:

• Custody and storage of digital assets
• Payment processing and banking services
• Blockchain infrastructure and nodes
• Market data and price feeds

Failures or issues with these providers could impact your investments.

7. Limited Insurance Coverage

While we maintain insurance coverage, it may not cover all types of losses. Digital assets are not protected by government deposit insurance schemes (e.g., FDIC in the US).

8. Information and Decision Making

8.1 No Financial Advice

Information provided on our platform is for educational and informational purposes only and does not constitute financial advice. You should consult with qualified financial advisors before making investment decisions.

8.2 Your Responsibility

You are solely responsible for:

• Evaluating investment suitability
• Understanding risks and terms
• Making informed investment decisions
• Monitoring your portfolio
• Managing your tax obligations

9. Risk Mitigation Strategies

While we implement security measures and risk management practices, you should:

• Only invest what you can afford to lose
• Diversify your investment portfolio
• Enable two-factor authentication
• Keep your credentials secure
• Regularly monitor your account
• Stay informed about market conditions

Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy

1. Policy Overview

This AML/KYC Policy outlines our commitment to:

• Verify the identity of all customers
• Prevent the use of our platform for illegal activities
• Comply with international AML/CTF regulations
• Report suspicious activities to appropriate authorities
• Maintain comprehensive transaction records

2. Regulatory Framework

Our AML/KYC procedures comply with:

• Financial Action Task Force (FATF) recommendations
• Bank Secrecy Act (BSA) and USA PATRIOT Act
• EU Anti-Money Laundering Directives (AMLD)
• Financial Crimes Enforcement Network (FinCEN) guidelines
• Local regulatory requirements in jurisdictions where we operate

3. Customer Due Diligence (CDD)

3.1 Standard KYC Requirements

All customers must provide:

• Personal Information: Full legal name, date of birth, nationality, residential address
• Government-Issued ID: Passport, driver's license, or national ID card
• Proof of Address: Utility bill, bank statement, or official document (issued within 3 months)
• Selfie Verification: Live photo holding ID document
• Source of Funds: Information about income sources and wealth origin

3.2 Enhanced Due Diligence (EDD)

Enhanced verification is required for:

• High-value transactions (typically above $10,000)
• Customers from high-risk jurisdictions
• Politically Exposed Persons (PEPs)
• Complex corporate structures
• Unusual transaction patterns

3.3 Ongoing Monitoring

We continuously monitor customer accounts for:

• Unusual transaction patterns
• Inconsistent behavior with stated purpose
• Rapid movement of large funds
• Transactions involving high-risk jurisdictions
• Structuring activities to avoid reporting thresholds

4. Verification Process

4.1 Tier 1 Verification (Basic)

• Email verification
• Phone number verification
• Basic personal information
• Limits: Deposits up to $1,000, No withdrawals

4.2 Tier 2 Verification (Intermediate)

• Government-issued ID submission
• Proof of address
• Selfie verification
• Limits: Deposits up to $10,000, Withdrawals up to $5,000 per day

4.3 Tier 3 Verification (Advanced)

• Enhanced due diligence questionnaire
• Source of funds documentation
• Video verification call (if required)
• Limits: Unlimited deposits and withdrawals

Regulatory Information

Last Updated: January 1, 2025

1. Regulatory Licenses and Registrations

AEGIS Global Capital operates under multiple regulatory licenses and registrations across jurisdictions where we provide services. Our authorizations include: Financial Conduct Authority (FCA) registration in the United Kingdom for digital asset activities; Securities and Exchange Commission (SEC) registration in the United States for investment advisory services; Cyprus Securities and Exchange Commission (CySEC) authorization for MiFID investment services; and Australian Securities and Investments Commission (ASIC) licensing for financial services.

2. Regulatory Framework Compliance

We adhere to comprehensive regulatory frameworks including the Markets in Financial Instruments Directive (MiFID II), the Fifth Anti-Money Laundering Directive (5AMLD), the General Data Protection Regulation (GDPR), and jurisdiction-specific securities and digital asset regulations. Our compliance program is designed to meet the highest regulatory standards and is regularly reviewed and updated to reflect regulatory developments.

3. Client Fund Protection

Client funds are segregated from company operational funds in accordance with regulatory requirements. We maintain client money accounts with tier-1 financial institutions and employ multi-signature wallet technology for digital asset custody. Client funds are covered by insurance policies protecting against theft, loss, and unauthorized access. In the event of company insolvency, client funds are protected and would be returned to clients in accordance with applicable insolvency laws.

4. Investor Protection Measures

We participate in investor protection schemes where available, including the Financial Services Compensation Scheme (FSCS) in the UK and equivalent schemes in other jurisdictions. Dispute resolution is available through financial ombudsman services and regulatory complaint mechanisms. We provide clear and comprehensive risk disclosures and ensure all marketing materials are fair, clear, and not misleading.

5. Reporting and Transparency Obligations

We file regular reports with regulatory authorities including financial statements, transaction reports, and regulatory returns. Large or suspicious transactions are reported to relevant authorities as required by law. We maintain transparent communication with regulators and cooperate fully with regulatory examinations and investigations. Our audited financial statements are available to clients upon request.

6. Regulatory Contact Information

Questions regarding our regulatory status should be directed to our compliance department at compliance@aegisglobecapital.com. Regulatory complaints can be filed through our formal complaints procedure available on our platform. You may also contact the relevant regulatory authority directly if you believe we have not met our regulatory obligations. Regulatory authority contact information is available on our platform and in your account documentation.